1-2 Oct 2024 | |
Queensland Government Department of Transport and Main Roads Translink Division Team Event |
24-25 Sep 2024 | |
Queensland Government Department of Agriculture and Fisheries Information Technology Partners Executive Event |
29-30 Aug 2024 | |
Queensland Government Department of Transport and Main Roads Executive Event |
23 Aug 2024 | |
Richard and Asha in Aberdeen |
8-9 Aug 2024 | |
Queensland Government Department of Housing, Local Government, Planning and Public Works, Local Government Division Executive Event |
2 Jul 2024 | |
John Holland Group Gap Bridge Review |
18-20 Jun 2024 | |
Universal Improvement Skills Public course in Melbourne |
18 Jun 2024 | |
Queensland Government Department of Transport and Main Roads Translink Division Leadership Forum |
14 Jun 2024 | |
Hobart Airport Leadership Forum |
12-13 Jun 2024 | |
Hobart Airport Executive Event |
4-6 June 2024 | |
Sydney Trains Universal Improvement Skills |
28-30 May 2024 | |
Universal Leadership Skills Public course in Brisbane |
Overview of what we do
We are an organisational improvement specialist with Consultants based in Australia, the UK and the Netherlands. We work in a wide variety of organisations and industries and we have many long-standing clients, some dating right back to when we were founded in 1992.
Organisational improvement is not just for poorly performing organisations. We work regularly with high performing organisations to help them make sure they stay on top of the game - and get even better.
Our work falls into three main categories:
Training - You come on a course or programme and learn how to do something new. You might attend as an individual or team.
Facilitation - We facilitate some sort of group activity for you - some examples being, Team Events, Strategy Development Events and Project Kick-Starts.
Consultancy - We look at a specific topic typically through some diagnostic interviews or survey work.
We sit down with a potential client, listen to what is going on in the organisation and make some suggestions as to what we might do together. This is usually an activity that the organisation has identified a need for - designed and run the UIMPROVE way. If the organisation likes our approach, we review the results and we see what other steps we could take on the road to organisational improvement. Therefore our clients stay in the lead when it comes to the amount and pace of work we do together. For some organisations this results in fully adopting the approach, for some it means they will only carry out occasional training or events.
We never try to sell you stuff for the sake of it, nor do we want you to commit to vast expenditure. We'll take it slow and steady, always suggesting a next step towards further improvement. This means you, the client, are always in control.
As an alternative, send a couple of bright sparks on one of our public courses and see what they think.
The approach and how we work with you
Our approach - UIMPROVE - has rigorous philosophical foundations based on the work of the improvement giants, people like Shewhart, Deming, Juran and Tribus. We have been consistently working in the same way for 30 years, continuously improving how we do things based on experience with our clients in the real world. UIMPROVE is an integrated approach that links improvement (strategy, projects and processes) with leadership, teamworking and data. It is practical, participative but above all tried-and-tested.
If we do a good job, you are likely to be a client for a long time and that is what we want. It's better for you, and it's more rewarding for us.
Contact us
Contact us for a no-obligation meeting. One of our Consultants will come along and find out what's going on in your organisation, what your priorities are and any areas of concern you might have. We will then suggest some options for you to consider.
It's as easy as that.
Our prices