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Coronavirus - September 2021 update

Australia: Despite the current challenges, we are providing training and facilitation both face-to-face and on-line within the guidelines of the different states. We resumed our public course programme in April and bookings for public courses are now open through to the end of the 2022. We are running Universal Improvement Skills in Brisbane this month, then Melbourne and for the first time Coffs Harbour, both in November.
Netherlands: We have been providing a mix of face-to-face and on-line consultancy. Face-to-face work is again now possible. We ran a public Universal Improvement Skills course successfully in June. We have also set dates for both Universal Improvement Skills and Universal Leadership Skills course in June 2022.
UK: We have been providing on-line training and facilitation and now have plenty of experience in this. We re-started face-to-face work in May and will be running a face-to-face public course in October.
Systems: For our Kestrel, Noriaki and Walter clients, our systems business has been operating as normal.

The UIC at a glance

We are an organisational improvement specialist providing consultancy, facilitation and training in strategy development and implementation, project management, process improvement, teamworking, leadership and data.
We also provide a variety of specialist IT systems.
With consultants based in Australia, Holland and the UK, we work in a wide variety of industries and organisations at all levels from Chief Executive to front-line staff and also run a programme of public courses and conferences.
We were established in the UK in 1992 and have been working in Australia since 1999 with a proven track record for getting results through UIMPROVE - our highly practical and participative approach.
UIMPROVE stands on firm foundations, notably the work of the improvement giants - Shewhart, Deming, Juran and Tribus.
New versions of the manuals for 2021
Have a look at the 2021 cover and spine design and see if there are any faces you know. Version 12.0 of The Complete Guide to Leadership was released in June and Version 6.0 of The Complete Guide to Improvement in August.
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7-9 Sep 2021
Universal Improvement Skills
Public course in Brisbane
24-26 Aug 2021
Queensland Government
Department of Transport
and Main Roads
Information Technology Branch
Executive Event
10 Aug 2021
Araluen
Therapies Project Kick-Start (Remote)
23-25 Jun 2021
Universal Improvement Skills
Public course in Maastricht
15-16 Jun 2021
Housing Plus Group
Improve Your Projects (Remote)
3 Jun 2021
Queensland Government
Department of Transport
and Main Roads
TransLink Division
Executive Event
25-27 May 2021
Kinetic Group
Universal Data Skills
12-13 May 2021
Queensland Government
Department of Transport
and Main Roads
HR Branch
Executive Event
20-22 Apr 2021
Universal Improvement Skills
Public course in Brisbane
23-24 Mar 2021
Improve Your Projects
Public Course
(Remote)
12 Mar 2021
Queensland Government
Department of Transport
and Main Roads
TransLink
Executive Event
4 Feb 2021
West Midlands Rail Executive
Executive Event
(Remote)