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The UIC at a glance
| We are an organisational improvement specialist providing consultancy, facilitation and training in strategy development and implementation, project management, process improvement, teamworking, leadership and data. |
| We also provide a variety of specialist IT systems. |
| With consultants based in Australia, Holland and the UK, we work in a wide variety of industries and organisations at all levels from Chief Executive to front-line staff and also run a programme of public courses and conferences. |
| We were established in the UK in 1992 and have been working in Australia since 1999 with a proven track record for getting results through UIMPROVE - our highly practical and participative approach. |
| UIMPROVE stands on firm foundations, notably the work of the improvement giants - Shewhart, Deming, Juran and Tribus. |
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| New version of The Complete Guide to Leadership |
| Version 13 of this manual was published in February 2026. Click here to read the editorial. Click here to order an update. Click here for details of our Universal Leadership Skills course. |
| 11 Dec 2025 |
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| Hobart Airport Leadership Forum | |
| 9-10 Dec 2025 |
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| Hobart Airport Executive Event | |
| 28 Nov 2025 |
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| Queensland Government Department of Transport and Main Roads Network Services and Operations Division Leadership Forum | |
| 27 Nov 2025 |
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| Queensland Government Department of Transport and Main Roads Policy, Planning and Investment Division Olympic and Paralympic Coordination Branch Departmental Event | |
| 21 Nov 2025 |
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| Transit Systems NSW Leadership Forum | |
| 21 Nov 2025 |
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| Queensland Government Department of Transport and Main Roads Corporate Division Interface Event | |
| 18-19 Nov 2025 |
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| Transit Systems NSW Executive Event | |
| 13 Nov 2025 |
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| Queensland Government Department of Transport and Main Roads Network Services and Operations Division Executive Event | |
| 7 Nov 2025 |
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| Queensland Government Department of Transport and Main Roads Strategic Rail Branch Departmental Event | |
| 28-30 Oct 2025 |
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| Universal Improvement Skills Public Course in Brisbane | |
| 22-23 Oct 2025 |
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| Queensland Government Department of Transport and Main Roads Policy, Planning and Investment Division Olympic and Paralympic Coordination Branch Executive Event | |
| 22 Oct 2025 |
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| Queensland Government Department of Transport and Main Roads Corporate Division Leadership Forum | |