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The UIC at a glance

We are an organisational improvement specialist providing consultancy, facilitation and training in strategy development and implementation, project management, process improvement, teamworking, leadership and data.
We also provide a variety of specialist IT systems.
With consultants based in Australia, Holland and the UK, we work in a wide variety of industries and organisations at all levels from Chief Executive to front-line staff and also run a programme of public courses and conferences.
We were established in the UK in 1992 and have been working in Australia since 1999 with a proven track record for getting results through UIMPROVE - our highly practical and participative approach.
UIMPROVE stands on firm foundations, notably the work of the improvement giants - Shewhart, Deming, Juran and Tribus.
New versions of the manuals for 2021
Have a look at the 2021 cover and spine design and see if there are any faces you know. Version 12.0 of The Complete Guide to Leadership was released in June and Version 6.0 of The Complete Guide to Improvement in August.

1-2 Dec 2021
Devon & Cornwall OPCC
Executive Event
26 Nov 2021
Queensland Government
Department of Transport
and Main Roads
Land Transport Safety
and Regulation Branch
Executive Event
19 Nov 2021
Sydney Trains
Executive Event
25-27 Oct 2021
Winton Shire Council
Universal Improvement Skills
18-19 Oct 2021
Queensland Government
Department of Transport
and Main Roads
TransLink Division
Executive Event
14 Oct 2021
EquInnoLab visit
12-14 Oct 2021
Universal Improvement Skills
Public course in Alsager, Cheshire
11 Oct 2021
Blackpool Transport
Project Kick-Start
30 Sep 2021
Day out in London
28-30 Sep 2021
Broadland Housing Group
Universal Improvement Skills
7-9 Sep 2021
Universal Improvement Skills
Public course in Brisbane
6-7 Sep 2021
West Midlands Rail Executive
Executive Event